Effective Date: January 2026
Padrecocha Tours (“Padrecocha Tours,” “we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy in accordance with Peruvian Law No. 29733 (Personal Data Protection Law), its Regulations, and, where applicable, the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, process, and disclose personal information when you book our services, visit our website, or communicate with us.
By using our services, you expressly consent to the processing of your personal data as described below.
1. Personal Data Controller
Padrecocha Tours
Address: Calle Padrecocha s/n, Padrecocha – Río Nanay, Punchana, Maynas, Peru
Email: info@padrecochatours.com
Phone: (+51) 921 670 288
Padrecocha Tours acts as the data controller of your personal information.
2. Personal Information We Collect
We may collect and process the following categories of data:
2.1 Information You Provide Directly
Identification and Contact Data
- Full name
- Date of birth
- Nationality
- Passport or identification details
- Email address, telephone number, and mailing address
Booking and Travel Information
- Reservation details
- Travel preferences
- Special requests
Sensitive Personal Data (when voluntarily provided)
- Medical conditions or dietary requirements strictly for safety or accommodation purposes
Payment Information
Payments are processed through third-party platforms (such as PayPal or card processors). Padrecocha Tours does not store credit card details.
2.2 Automatically Collected Information
When you visit our website or communicate electronically, we may collect:
- IP address
- Browser and device type
- Usage data
- Cookies and similar technologies
2.3 Information from Third Parties
We may receive information from:
- Authorized travel agencies or booking platforms
- Service providers involved in your trip
- Public sources, where legally permitted
3. Purpose of Data Processing
Your personal data is processed for the following purposes:
- Managing bookings and reservations
- Providing tour services and customer support
- Processing payments
- Ensuring guest safety and operational logistics
- Complying with immigration, tourism, tax, and legal requirements
- Sending operational communications
- Marketing communications (only with your consent)
- Resolving disputes and enforcing contractual obligations
Sensitive data (such as medical information) is used exclusively to safeguard your wellbeing during activities.
4. Legal Basis for Processing
We process your data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, where applicable
5. Data Sharing
We do not sell personal data.
Your information may be shared with:
- Local guides, lodges, transportation providers, and operational partners
- Payment processors
- Government authorities when legally required
All third parties are contractually required to protect your data.
6. International Data Transfers
Your data may be processed outside your country of residence, including in Peru.
Where required, we apply appropriate safeguards in accordance with applicable data protection regulations, including GDPR standards for EU residents.
7. Data Security
We implement technical and organizational security measures including:
- Encrypted transmissions
- Restricted access to personal data
- Secure storage systems
- Periodic security reviews
Despite these measures, no electronic system can guarantee absolute security.
8. Data Retention
We retain personal data only as long as necessary:
- Booking and operational records: up to 5 years (legal/tax obligations)
- Marketing data: until consent is withdrawn
- Sensitive health data: deleted shortly after trip completion unless legally required
9. Your Rights
In accordance with Peruvian law and GDPR (where applicable), you may exercise the following rights:
- Access
- Rectification
- Cancellation / Erasure
- Objection
- Restriction of processing
- Data portability
- Withdrawal of consent
Requests may be sent to: info@padrecochatours.com
We will respond within legally established timeframes.
You also have the right to lodge a complaint with Peru’s National Authority for Personal Data Protection.
10. Cookies Policy
Our website uses cookies to improve functionality and user experience.
Types include:
- Essential cookies
- Analytics cookies
- Preference cookies
You may manage cookies through your browser settings.
11. Updates to This Policy
Padrecocha Tours reserves the right to modify this Privacy Policy at any time. Updates will be published on our website with a revised effective date.
Continued use of our services constitutes acceptance of such updates.
12. Contact Information
For privacy-related inquiries:
Padrecocha Tours
Calle Padrecocha s/n, Padrecocha – Río Nanay, Punchana, Maynas, Peru
Email: info@padrecochatours.com
Phone: (+51) 921 670 288